Cookie Policy

This Cookie Policy explains how Neon Harbour uses cookies on our website. We use cookies to improve your browsing experience, understand how you interact with our site, and deliver personalised content. By continuing to use our website, you consent to our use of cookies as described in this policy. We are committed to being transparent about our cookie practices and giving you control over your data.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They contain information about your browsing activity and preferences. Cookies are essential for modern web functionality, allowing websites to remember your settings, maintain security, and track analytics. When you visit our site, our server sends a cookie to your browser, which stores it locally on your device. Each time you return, your browser sends the cookie back to our server, allowing us to recognise you and personalise your experience. We use both session-based cookies that expire when you close your browser, and persistent cookies that remain on your device for extended periods to help us understand your long-term usage patterns.

Types of Cookies We Use

We use several categories of cookies to enhance your experience:

• Essential Cookies: These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, certain features may not work correctly.
• Performance Cookies: We use these to analyse how visitors use our website, including which pages are visited most frequently and whether errors occur. This information helps us optimise site performance and user experience.
• Functional Cookies: These cookies remember your preferences and choices, such as language settings, display preferences, and login information. They help us provide a more personalised experience tailored to your needs.
• Targeting Cookies: We may use these cookies to display relevant content and advertising based on your interests. They help us understand which content resonates with different audience segments.

How We Use Cookies

We use cookies for various purposes to improve our services and your experience. Performance cookies help us understand visitor behaviour, identify popular content, and measure website effectiveness. We analyse this data to make informed decisions about site improvements and new features. Functional cookies enhance your convenience by remembering your preferences so you don’t need to re-enter information on repeat visits. Security cookies protect your account and detect suspicious activity. Analytics cookies provide insights into user demographics and behaviour patterns, helping us create more relevant content. We may also use cookies to personalise advertising based on your interests, ensuring you see more relevant messages. All our cookie usage complies with current privacy regulations and best practices for data protection in 2026.

Managing Your Cookies

You have control over the cookies stored on your device. Most modern browsers allow you to refuse cookies or alert you when a cookie is being sent. You can adjust your cookie settings through your browser’s preferences menu. Be aware that disabling certain essential cookies may affect website functionality and your ability to access some features. You can delete cookies already stored on your device by clearing your browser history and cache. Many browsers also offer private browsing modes that prevent cookies from being stored permanently. If you choose to disable cookies, some interactive features may not work as intended, and your experience may be less personalised. We recommend reviewing your cookie settings periodically and adjusting them based on your privacy preferences and comfort level with data collection practices.

Third-Party Cookies

Our website may include content or services from third-party providers who set their own cookies. These third-party cookies are subject to their respective privacy policies and cookie policies, which we do not control. Common examples include analytics services, advertising networks, and social media platforms. When you interact with embedded content from these providers, they may set cookies on your device. We encourage you to review the privacy policies of any third-party services linked from our site. You may have options to opt out of certain third-party tracking through industry initiatives like the Network Advertising Initiative. We are not responsible for the practices of third parties, but we work to ensure only trusted partners integrate with our site. You should be aware that third-party cookies may track your activity across multiple websites.

Data Security and Privacy

We take the security of cookie data seriously and implement appropriate measures to protect your information. We use secure protocols for data transmission and storage. Your cookie data is protected by encryption and access controls to prevent unauthorised access. We do not share your personal cookie data with third parties without your consent, except where necessary to provide services you’ve requested. Our systems are regularly audited for security vulnerabilities. We comply with international data protection standards and regulations applicable in 2026. If you have concerns about how your data is handled, you have the right to request information about what data we hold and how it’s used. You can contact us through our website to exercise your privacy rights or request clarification about our cookie practices and data handling procedures.

Policy Updates

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Significant changes will be communicated through our website or via email notification to registered users. We encourage you to review this policy regularly to stay informed about how we use cookies. Your continued use of our website following any changes constitutes your acceptance of the updated policy. If you disagree with any modifications, you have the option to disable cookies through your browser settings or cease using our website. We will always aim to give you clear notice of any material changes to our cookie practices. We remain committed to maintaining transparency and respecting your privacy rights as cookie policies and technologies continue to evolve in the digital landscape.